Question 1

Why should I choose Trimount CPA?

Accepted Answer

Here’re some of the advantages when you work with us:
Dependable quality service.
Low cost. We can offer you more affordable services by passing on the savings from leveraging the latest technology for data processing and streamlined workflows.

Question 2

How is an online CPA firms different from a traditional CPA firm?

Accepted Answer

An online firm is more accessible through digital channels, more affordable due to lower overhead cost without physical office, offer more scalable solutions due to automated systems, and have broader geographic reach.

Question 3

How do you achieve savings and make your services more affordable?

Accepted Answer

We use data capturing and processing software to minimize labor-intensive tasks and reduce overhead costs by maintaining a smaller physical office footprint, thanks to virtual collaboration tools. This approach enables us to focus on delivering value-added services and efficiently meeting our clients' needs.

Question 4

How do I deliver documents to you?

Accepted Answer

We will provide you with an online portal for uploading documents. If you're in the e-commerce business and use one of the popular e-commerce platforms, our software can directly connect to your platform's backend for seamless data transfer. For loose receipts and paper statements, you can use apps to take photos or scan them, allowing you to capture and send the data to us digitally.

Question 5

Is there any hidden cost?

Accepted Answer

We are committed to transparency in our pricing. Any charges beyond our fixed-rate packages will be clearly communicated to you.

Question 6

How do you ensure the security of my data?

Accepted Answer

We have robust encryption and authentication protocols in place to safeguard sensitive data. Before partnering with any third-party cloud computing and software vendors, we thoroughly review their security measures, historical performance, and reputation. We prioritize client data security and are committed to keeping your financial information safe at all times.

Question 7

Where are you located or where are your services offered?

Accepted Answer

We work with clients in Ontario and British Columbia.

Question 8

How can I contact you?

Accepted Answer

Feel free to get in touch by email, the chat function on the website, phone, or video conference.

Question 9

How quickly can I expect a response?

Accepted Answer

If we can’t respond on the same day, we will definitely get back to you by the next business day.

Frequently asked questions